A Bunny Good Time Frequently Asked Questions

Welcome to the Frequently Asked Questions page of A Bunny Good Time, your source for premium furniture and accessories for dogs, cats, small animals, and birds. Here you will find answers to commonly asked questions about our products and services. 

Below is a list of frequently asked questions. 

 

  1. What kinds of animals are your products designed for?  

We offer furniture and accessories for a wide range of animals, including dogs, cats, small animals such as rabbits and guinea pigs, and birds.

  1.  Why are your products considered premium?

 Our products are made from high-quality materials and are designed with comfort, durability, and style in mind. We strive to provide the best possible products for your beloved pets.

  1. Do you offer customization options?

 Yes, we offer some customization options for certain products. Please contact us for more information on customization options.

  1. How do I find the correct size and dimension for my pet?

Our detailed product descriptions include sizing and dimension information to help you find the perfect fit. When available, we will place an image that will provide detailed dimensions of the item. Please review the product images for sizing guide.

  1. How do I care for and clean your products?

Each product comes with care instructions specific to that item. Generally, most of our products can be cleaned with a damp cloth or mild soap and water. For specific cleaning recommendations, please refer to the care instructions provided with your purchase.

  1. Do you offer returns or exchanges?

We strive to provide the best customer service possible. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to discuss returns or exchanges. 

  1. How long does it take for shipping and delivery?

Experience Fast Shipping with Most Orders Shipped in 1-2 Days! Estimated delivery between 3 to 7 business days.

For custom and personalized orders, estimated delivery time can be up to 14 business days of day of purchase. If there are any delays, we will be sure to contact you and keep you updated on shipping and arrival times.

  1. Do you offer international shipping?

At this time, we only offer shipping within the United States. We apologize for any inconvenience this may cause.

  1. How do I reach customer service?

 Need help! Our customer service team can be reach via our chat feature, the 'Contact Us' form on our website, or by email abunnygoodtime@outlook.com. Please allow 24 hours for a response.

 

If you have any further questions or concerns, please do not hesitate to reach out to our customer service team for assistance.

Thank you for choosing A Bunny Good Time for your pet furniture and accessories needs. Browse our wide selection of premium products for your pet here A Bunny Good Time

Do you have another question? Please ask it here.